Design Support
We understand that facility design is mission critical.
Selecting and implementing the wrong design can create challenges that will stand between you and operational excellence for years to come. By leveraging our experience, you can avoid costly mistakes and create a workspace that is functional, flexible, and optimized for your current and future operations.
Whether a new build, an expansion, or a retrofit, we can provide you the support and insight you need to successfully complete your project. We can guide and assist you with layouts and floorplans, workflows, equipment selection and qualification, and project management.
And when the build is complete, we’re there to help you commission your new facility, develop maintenance and cleaning plans and procedures, organize your workflows, and train your personnel to use new equipment.
Contact us to find out how our expertise and experience can benefit your project.
Workflow Optimization
Small changes can lead to big results!
Your daily routines are the core of your operations and key to delivering the best you have to offer to your patients, residents, or guests. This is why workflow optimization can yield big results without the big capital investment price tag.
We work with both leadership and operational staff to capitalize on your organizational knowledge. By combining your insight with our decades of experience, we can optimize your workflows to improve operational performance, reduce waste, and free up resources. With your objectives and constraints in mind, we leave no stone unturned in search of improvements.
Our approach doesn’t end with streamlined work routines or menu rotations; we employ an iterative strategy that accompanies you through implementation, troubleshooting, and adaptation leading to true improvement.
Contact us to find out how we can help your organization reach its full potential.
Operational Strategy
"The essence of strategy is choosing what not to do."
- Michael Porter
Before the first meal is even served, a coherent operational strategy must be elaborated to achieve operational excellence. By having a clear understanding of your objectives and the operational approach to achieve them, you can focus your resources on those activities that lead to success.
We have the knowledge and experience to support you in developing or revising your operational strategy. Taking into account your facilities, resources, vision, and objectives, we work with you to craft a coherent and clear operational strategy that leverages your organization’s strengths and avoids wasting resources.
Whether you are considering implementing scratch cooking, a cook-chill strategy, or distributed finishing, we accompany your organization from concept to implementation.
Find out more about how we can help you elaborate or refine your operational strategy by contacting us.
Training
Training is the keystone of operational excellence.
Without trained staff, no amount of strategizing or optimization will lead you to operational excellence. Whether your organization needs provincially recognized food safety training or manufacturer certified training on equipment, our team has the expertise you need.
Let our team of experienced trainers and educators help you bridge the knowledge gap. Contact us to learn more about our training offerings.
Readiness Support
Inspections can be both daunting and high-stakes.
Obtaining authorization to operate invariably involves inspections from regulatory bodies and agencies. Failing these inspection can set your opening timeline back by weeks to months. We have the expertise and pre-launch tools to help you quicky identify and address gaps and potential noncompliance before they become inspectional findings.
Our disciplined approach to inspection preparation considers the physical, operational, and regulatory aspects of your operations. We not only identify gaps and problems, we help you understand why these matter and support you in resolving them. Together, we can take your project across the finish line.
Contact us to discuss your readiness support needs.
Compliance Support
We understand the impact that compliance problems can have on your operations.
When adverse inspectional findings strike, we are there to help you get back into compliance. Our experienced team has the knowledge and skills to help you quickly address problems. We work with you to contain problems, identify root causes, and elaborate corrective action plans that resolve problems the first time.
Whether your compliance issues are related to the Food Premises Regulations of the Health Protection and Promotion Act or to the Fixing Long-Term Care Act and its regulations, we can support you on your journey back to compliance. Contact us to find out how.